The “one customer” that shouldn’t be ignored

  1. Communicate with them often in a respectful manner.
  2. Lead by example.
  3. Ask for feedback.
  4. Recognize their work and accomplishment, provide incentives and rewards.
  5. Ensure a positive and friendly work environment for them.
  6. Welcome their ideas and listen to them.
  7. Develop a relationship with them. Learn their key strengths with respect to knowledge, education, and skills.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store